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- How far in advance should I place my order?
- Can I cancel an order?
- What about rain or snow?
- Do you have a minimum order?
- What are your hours of operation?
- Do you charge for delivery?
- Does Philadelphia Catering Company provide plates, napkins, & utensils?
- Can Philadelphia Catering Company provide full service for a formal event?
Q. How far in advance should I place my order?
One to two weeks in advance is ideal. We can work with 2 days notice, however, our schedule sometimes becomes full. We will do our best to accommodate last minute orders. Once your order is placed you can rest assured your service will not be compromised because of over booking.
Q. Can I cancel an order?
There is a lot of work involved in the preparation of your order. Orders canceled within 24 hours of delivery will be charged a 30% cancellation fee. Orders cancelled within 4 hours of delivery will be charged a 60% cancellation fee.
Q. What about rain or snow?
We will prepare and deliver your order regardless of weather conditions. Our standard cancellation policy applies. Please plan ahead.
Q. Do you have a minimum order?
Our menu pricing is based upon a minimum of 10 people for cold orders, and 15 people on hot orders (except where otherwise noted). Pricing below our minimum order will be higher, and delivery charges will apply.
Q. What are your hours of operation?
Philadelphia Catering Company will deliver orders Monday through Friday 7:00 a.m. to 5:00 p.m.. We occasionally cater large events on nights and weekends.
Q. Do you charge for delivery?
Delivery is free in Center City and University City for orders of $75 or more. In circumstances where adequate parking or loading areas are not available a $10 delivery charge will be added. An additional $5 will be charged for pick up.
Q. Does Philadelphia Catering Company provide plates, napkins, & utensils?
All orders include delivery, set up, and everything needed except the hungry guests.
Q. Can Philadelphia Catering Company provide full service for a formal event?
We can transform any room into an elegant festive display with towering flower arrangements, colorful linens and unique buffet table layouts. We can also provide china, servers, tables and chairs if needed.
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